The surgery is closed during the following times:

• 18:00 - 08:30 on weekdays
• 13:00 – 14:00 on Wednesdays (for staff training)
• Weekends (18:30 Friday to 08:30 Monday)
• Bank holidays and public holidays

Please note that we are available for a Telephone Only booking service between 08:00 – 08:30 and 18:00 – 18:30 Monday to Friday.

If you require medical help or advice which cannot wait until the surgery reopens, call 111 (calls are free from landlines and mobiles).

NHS 111: NHS 111 is a fast and easy way to get the right help, whatever the time. Calls are free from landlines and mobile phones. You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

• you need medical help fast but it's not a 999 emergency
• you think you need to go to A&E or need another NHS urgent care service
• you don't know who to call
• you need health information or reassurance about what to do next

If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111. If English is not your preferred language, you can choose to use a confidential translation service.

In a genuine emergency you should call 999. Chest pains and/or severe shortness of breath constitute an emergency.  

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

There are a wide range of appointments with doctors, nurses and HCSWs.  This service is run by clinicians from the Fareham Area, and is based in Fareham Community Hospital and Portchester Health Centre.  There will be both routine and same day appointments available.

Westlands also has some pre-bookable appointments available on a Tuesday from 06.00

For further information please follow this link to the Integrated Primary Care Access Service https://www.shpca.net/ipcas-gpea/ 

You can also see an experienced nurse for treatment of minor injuries and illnesses, seven days a week, at:

St Mary's Urgent Treatment Centre, Milton Road, Portsmouth, PO3 6DW
Telephone 0333 321 8277

• Mon-Fri: 07:30 - 22:00
• Weekends and bank holidays: 08:00 - 22:00

Guildhall Walk Healthcare Centre, 27 Guildhall Walk, Portsmouth, Hampshire, PO1 2RY. Telephone 02392 751006

• Open: Every day 08:00 – 20:00.

Your local pharmacist will be able to give you free health advice at any time – you don’t need an appointment. Many pharmacies operate extended hours on a rota basis. Many medicines needed to treat common ailments can be bought in chemists and save you a trip to the surgery.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.